Account

Delete your account

There are two ways to delete your Obligeaccount and the data stored under it. Both are free, and both are permanent.

1. In the app — fastest

If you still have the Oblige app and can sign in, openSettings → Delete account. Deletion runs immediately, subject to short technical delays in provider systems.

2. By request — no app or sign-in needed

If you have uninstalled the app, lost access to your device, or can no longer complete Apple or Google sign-in, request deletion by email instead:

Request account deletion

Or write to hello@oblige.fit with the subject “Account deletion request”, including the email address you sign in to Oblige with and whether you signed in with Apple or Google.

We will reply to confirm the request came from the account owner before deleting anything, and complete the deletion within 30 days of confirming — usually much sooner.

What gets deleted

Everything stored under your account — your profile, workouts, programs, session logs, subscriptions and progress photos in Cloud Firestore, every Storage object under your account path, and your Firebase Auth user — subject to short technical delays in provider systems.

MailerLite contacts (waitlist / coach emails) are kept until you unsubscribe or ask us to delete them — include that in your request if you want them removed too. Analytics data is retained according to Google’s product retention settings for our property. Diagnostic error reports in Sentry are retained for 90 days and then deleted automatically.

What is not deleted automatically

One exception, stated plainly: if you are a coach and have published a program to the marketplace, the published copy and its storefront media live outside your account (other people may already have subscribed to it) and are not removed automatically by in-app deletion. Emailhello@oblige.fit and we will take published content down. Copies that trainees have already saved to their own accounts are theirs and remain with them.

If you are requesting deletion by email, mention your published programs in the same message and we will handle both together.

More detail

Retention periods and your rights under the GDPR are described in ourPrivacy Policy. For anything else, see Support.